Dot5Hosting Review

Dot5Hosting, a web hosting company that started operations in 2002, has experienced significant changes over the years, particularly after being acquired by the Endurance International Group (EIG). Here’s a summary of what happened to Dot5Hosting:

Acquisition by EIG

Dot5Hosting was acquired by the Endurance International Group, a major player in the web hosting industry that owns numerous other hosting brands. This acquisition led to changes in how Dot5Hosting was managed and operated.

Service and Support Changes

Post-acquisition, Dot5Hosting’s customer service and technical support were integrated into EIG’s broader support system. This shift often resulted in mixed reviews from customers who experienced changes in the quality and responsiveness of support.

Migration and Consolidation

EIG frequently consolidates its hosting brands, which can involve migrating customers to other EIG-owned brands or platforms. This process can sometimes lead to technical issues or changes in service levels that affect customer satisfaction.

Decline in Brand Prominence

Over time, Dot5Hosting became less prominent in the market. EIG tends to focus on its larger, more recognizable brands, leading to a decline in marketing and development efforts for smaller brands like Dot5Hosting.

Current Status

As of now, Dot5Hosting is still operational, but it functions as one of the many hosting brands under EIG. However, it has not seen significant updates or improvements compared to some of EIG’s other brands. Customers seeking more modern features or better support may find more robust options within the EIG portfolio or from independent hosting providers.

Customer Experience

Mixed Reviews:

  • Customer feedback on Dot5Hosting has been mixed. Some users appreciate the affordability and basic hosting features, while others have reported issues with customer support and service reliability.

Legacy and New Customers:

  • Long-time users of Dot5Hosting may continue using the service due to familiarity and inertia, but new customers often compare Dot5Hosting with other more actively maintained and supported hosting options.

Conclusion

Dot5Hosting, once a standalone and active player in the web hosting market, has been largely absorbed into the larger operations of EIG. While it remains an option for web hosting, its reduced prominence and the impact of EIG’s broader management strategy mean that potential customers might consider other, more prominent hosting brands for better features, support, and overall experience.